IT Ops Analytics (ITOA)

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IT operations analytics (ITOA) is a term used by Gartner, also known as Advanced Operational Analytics, or IT Data Analytics, to refer to technologies primarily used to discover complex patterns in high volumes of often “noisy” IT system availability and performance data. Forrester Research defined IT analytics as “The use of mathematical algorithms and other innovations to extract meaningful information from the sea of raw data collected by management and monitoring technologies.” See Artificial Intelligence for IT Operations or AIOps.

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