In today’s fast-paced business environment, few customers have the patience to endure delays when enterprise applications falter. If your company is forced to postpone delivery of goods or services too long or too often, you risk losing customer loyalty. Given that most industries rely heavily on digital processes, any threat to enterprise application management (EAM) in your business could heavily affect your revenue stream.
This seems to be a common problem across the IT industry. In a recent article in eWeek, IT professionals shared their deepest fears for 2017. Besides the ordinary ongoing disaster scenarios of cyber attacks and inevitable problems that end-users suffer, they expressed their greatest apprehension for “effectively managing hybrid IT.” Often, the ineffective management of hybrid IT is due to a lack of proper resources. If you have the means to detect IT issues before they wreak havoc on your enterprise applications, you can neutralize them before one system failure or breach can cascade into a total breakdown. Modern, sophisticated EAM software allows you to welcome the future with open arms.
So, how can you move your precarious EAM system to solid ground?
Upgrade Outdated Systems
“The rigid infrastructures of the past are holding businesses back from responding to the demands of a swiftly changing marketplace — and failure to do so means the difference between relevance and obsolescence,” cautions EnterpriseAppsTech. Some legacy systems can be adapted to EAM monitoring software; however, when you arrive at that plateau where your infrastructure is a patchwork of hardware and software that no longer provides user-friendly, cutting edge solutions with room to grow, then it’s time to rethink your approach. The older and more layered your technology, the more difficult it becomes to keep it safe and functional even with a great administrative EAM tool.
Engage in Real-Time Monitoring
To monitor your enterprise applications, finding suitable SaaS products that easily track all your digital processes as they occur can be invaluable to enterprises, even those that lack a huge IT budget. With cloud-based monitoring of all your applications, incidents can be caught at their inception so you can respond rapidly to avoid technological outages. Not only can you detect and prevent intrusions, you can also monitor your computing resources, set up automatic alerts and even automatic corrections, all with easy-to-use interfaces.
Employ Machine Learning
Your SaaS monitoring system should have the ability to learn what your machines and programs do, what their optimal parameters are, and where and how they fail. It should have the collaborative capacity to garner information from multiple sources as well as learn from past incidents how to recognize and prevent future failures. Intelligent software uses data science, machine learning and modern collaboration to automate those critical procedures that were once performed manually.
Without an automated monitoring system, incidents such as application and infrastructure failures require long, drawn-out investigations and manual corrections. As noted in a white paper from the SANS Institute, “Incident investigation involves collecting, interpreting, analyzing, and acting upon complex data in many forms. This data can describe the problem, the target user, a system, data, an application, programs, code, communication methods, networks, as well as many other aspects of the computing environment or business operations.” Sifting through all of the data after a catastrophe is painfully cumbersome and keeps your business at a stand-still far longer than it needs to be.
But when you thread an intuitive monitoring application through your enterprise systems, one that assesses patterns, learns on its own and proactively applies solutions, you can detect nascent disasters and diffuse them proactively. A comprehensive software program that monitors your applications, whether on a public cloud, a hybrid cloud or on-premises, can set your enterprise applications to eventually run on autopilot. With technology effectively managing technology, you can trim your IT troubleshooting costs and instead spend your valuable time generating more happy, loyal customers.